FAQ

1. What products does Mariesoftware offer?

We specialize in durable car seat protection products, including waterproof, non-slip car seat covers and mats designed for both front and back seats. Our products help protect vehicle interiors from spills, dirt, sweat, and pet-related debris.

2. Are Mariesoftware products safe for children and pets?

Yes. Our car seat covers are designed with non-toxic, durable materials suitable for use with child car seats and pets. They help maintain a clean and safe seating environment.

3. How do I install a car seat cover?

Our car seat covers are designed for easy installation. Simply place the cover on your seat, secure any straps or non-slip backing, and adjust for a snug fit. No tools are required.

4. What payment methods are accepted?

We currently accept PayPal for all orders. PayPal provides secure payment options including linked bank accounts, credit cards, and PayPal balance.

5. What is your shipping policy?

We offer free shipping within the 48 contiguous United States. Orders are processed Monday through Friday. We do not currently ship to Alaska, Hawaii, Puerto Rico, Guam, or APO/FPO/DPO addresses. Delivery times vary depending on your location.

6. What is your return policy?

We offer a 30-day return policy. Products must be in original condition. To initiate a return, please contact our customer service team via email at support@mariesoftware.com before sending any items back.

7. How can I contact customer service?

Customer support is available Monday through Friday, 9:00 AM – 6:00 PM CST. You can reach us at:

8. Are Mariesoftware products guaranteed?

While we carefully select durable, high-quality products, we recommend reviewing our 30-day Return and refund policy for any issues. Our goal is customer satisfaction and maintaining product quality.

9. How do I know which car seat cover fits my vehicle?

All our products are designed for universal fit. We provide clear product descriptions and dimensions to help you choose the best fit for your car seats.